Terms of service

OVERVIEW Welcome to VELORAS! The terms "we," "us," and "our" refer to VELORAS. VELORAS operates this shop and this website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the "Services"). VELORAS is built on Shopify, which enables us to provide you with the Services.

The following terms and conditions, together with the policies referenced herein (these "Terms and Conditions" or "Terms"), describe your rights and obligations when using the Services.

Please read these Terms and Conditions carefully, as they contain important information about your legal rights and address topics such as disclaimers of warranties and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms and Conditions and our Privacy Policy [LINK]. If you do not agree to these Terms and Conditions or the Privacy Policy, you may not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT By agreeing to these Terms and Conditions, you represent that you are of legal age in the state or region in which you reside, and that you have given us your consent to allow your minor dependents to use the Services on devices that belong to you, that you have purchased, or that you manage. To use the Services, including accessing or browsing our online shops or purchasing products or services we offer, you may be asked to provide certain information, such as your email address as well as billing, payment, and delivery information. You represent and warrant that all information you provide in our shops is accurate, current, and complete, and that you are fully authorized to provide this information. You are solely responsible for the security of your account login credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS We have made every effort to display our products and services in our online shops as accurately as possible. However, we point out that the colors or appearance of products may differ from the colors displayed on your screen due to the device you use to access the shop, as well as its settings and configuration. We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the representations in our online shops. All product descriptions are subject to change at any time, without notice, at our sole discretion. We reserve the right to discontinue products at any time and to limit, on a case-by-case basis, the quantities of products we offer to any person, geographic region, or jurisdiction.

SECTION 3 – ORDERS By placing an order, you are making an offer to purchase. VELORAS reserves the right to accept or decline your order at its sole discretion, for any reason. Your order is not deemed accepted until confirmed by VELORAS. Acceptance of your order is contingent on the receipt and processing of your payment. Please review your order carefully before submitting it, as VELORAS may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email address, billing address, and/or phone number provided at the time of order. Returns or exchanges of your purchases are handled solely in accordance with our Right of Withdrawal Policy [LINK]. You represent and warrant that your purchases are intended for your personal or household use, and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING Prices, discounts, and special offers are subject to change without prior notice. The price charged for a product or service is the price in effect at the time the order is placed and will be reflected in the order confirmation you receive by email. Unless expressly stated otherwise, listed prices do not include taxes, shipping, handling, customs, or import fees. Prices listed in our online shops may differ from prices in physical stores or in online shops or other stores operated by third parties. We may from time to time offer promotions for the Services that may affect pricing and that are subject to terms and conditions different from these Terms. In the event of a conflict between the terms of a promotion and these Terms and Conditions, the terms of the promotion will take precedence. You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our shops. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that: (i) the credit card information you provide is true, correct, and complete; (ii) you are authorized to use the credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay the charges incurred by you at the listed prices, including shipping and handling fees and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control. Once we have handed over the products to the shipping carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY Our Services, including but not limited to all trademarks, brand names, texts, representations, images, graphics, product reviews, video and audio files, as well as their design, selection, and arrangement, are the property of VELORAS, its affiliates, or its licensors, and are protected by U.S. and foreign patent, copyright, and other intellectual property laws. These Terms and Conditions permit you to use the Services solely for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material contained in the Services. Except as expressly provided herein, no provision of these Terms and Conditions grants you any license or other rights in any patents, trademarks, copyrights, or other intellectual property of VELORAS, Shopify, or third parties, nor may any such grant be implied from these provisions. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by VELORAS. The names, logos, product and service names, designs, and slogans of VELORAS are trademarks of VELORAS or its affiliates or licensors. You may not use these trademarks without the prior written permission of VELORAS. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS You may be given access to third-party tools offered as part of the Services, which we do not monitor, control, or influence. You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement. We disclaim all liability arising from or related to your use of optional third-party tools. Your use of optional tools offered through the website is entirely at your own risk and discretion. You are responsible for reviewing and agreeing to the terms and conditions under which the tools are provided by the relevant third-party providers. We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features will also be considered part of the Services and subject to these Terms and Conditions.

SECTION 8 – THIRD-PARTY LINKS The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you access at your own discretion. If you choose to leave the Services to access such third-party materials or websites, you do so at your own risk. We are not liable for any damages or losses arising from your access to third-party websites or from the purchase or use of products, services, resources, or content on third-party websites. You should carefully review the third party's policies and procedures and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY [MERCHANT NOTE: This section accurately characterizes Shopify's relationship to your shop and should not be removed or altered.] VELORAS is operated on Shopify, which enables us to provide you with the Services. However, all sales and purchases you make in our shop are made directly with VELORAS. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and VELORAS, including injuries, damages, or losses caused by purchased products and services. You hereby expressly release Shopify and its affiliates from all liability for any claims, damages, and liabilities arising from or related to your purchases and transactions with VELORAS.

SECTION 10 – PRIVACY POLICY All personal data we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK]. Certain personal data may also be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you confirm that you have read these privacy policies. Because the Services are hosted by Shopify, Shopify collects and processes personal data regarding your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services is shared with Shopify as well as with third-party providers, which may be located in countries other than your country of residence, in order to provide the Services to you. Our Privacy Policy [LINK] provides further information on how we, Shopify, and our partners use your personal data.

SECTION 11 – FEEDBACK If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. For example, we may use our rights under this license to operate, provide, evaluate, enhance, improve, and promote the Services, and to fulfill our obligations and exercise our rights under the Terms and Conditions. You further represent and warrant that: (i) you own or fully hold the necessary rights to all Feedback content; (ii) you have disclosed any compensation or incentives received in connection with submitting your Feedback; and (iii) your Feedback complies with these Terms and Conditions. We are under no obligation to (1) keep your Feedback confidential, (2) pay compensation for your Feedback, or (3) respond to your Feedback. We reserve the right, but are not obligated, to monitor, edit, or remove Feedback that we, in our sole discretion, deem unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms and Conditions. You represent that your Feedback does not violate any third-party rights, including copyright, trademark rights, privacy rights, personal rights, or other personal or proprietary rights. You further represent that your Feedback does not contain any defamatory or otherwise unlawful, offensive, or obscene material and is free of computer viruses or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, impersonate any other person, or otherwise mislead us or third parties as to the origin of the Feedback. You are solely responsible for your Feedback and its accuracy. We assume no responsibility or liability for Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after you have submitted your order).

SECTION 13 – PROHIBITED USES You may access and use the Services only for lawful purposes. You may not, directly or indirectly, access or use the Services: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any of our employees or any other person; (e) to submit false or misleading information; (f) to upload or transmit, knowingly receive, download, use, or reuse any material that does not comply with these Terms and Conditions; (g) to submit or cause the submission of any unsolicited or unauthorized advertising or promotional material, including "junk mail," "chain letters," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other individual or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use of the Services, or which, as determined by us, may harm VELORAS, Shopify, or users of the Services, or expose them to liability. Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or close your account at any time without notice if we determine that you have violated any provision of these Terms and Conditions.

SECTION 14 – TERMINATION We may terminate this Agreement or your access to the Services (or any part thereof) at our sole discretion, at any time, without notice. You will remain liable for all amounts due up to and including the date of termination. The following sections shall survive termination of this Agreement: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that, by their nature, should survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES The information presented in or through the Services is provided solely for general informational purposes. We make no warranty as to the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you, other visitors to the Services, or anyone informed of its content. UNLESS EXPRESSLY STATED BY VELORAS, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VELORAS, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 17 – INDEMNIFICATION You agree to indemnify, defend, and hold harmless VELORAS, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, made by any third party arising out of or related to (1) your breach of these Terms and Conditions or the documents they reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services. We will notify you of any indemnifiable claim, provided that a failure to promptly notify you shall not relieve you of your obligations hereunder except to the extent that you are materially prejudiced thereby. We may control the defense and settlement of any such claim at your expense, including the choice of legal counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You agree to cooperate in the defense of any claims, including by providing relevant documents.

SECTION 18 – SEVERABILITY If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall nonetheless remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 19 – WAIVER, ENTIRE AGREEMENT Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions and any policies or operating rules posted by us on this website or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions). Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT You may not assign, transfer, or otherwise convey this Agreement or your rights or obligations under these Terms and Conditions without our prior written consent, and any attempt to do so shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice to you.

SECTION 21 – GOVERNING LAW These Terms and Conditions, and any separate agreements whereby we provide you with Services, shall be governed by and construed in accordance with the laws of the federal and state or territorial courts of the country in which VELORAS is headquartered. You and VELORAS agree to submit to the jurisdiction and venue of such courts.

SECTION 22 – HEADINGS The headings used in this Agreement are for convenience only and shall not affect these Terms and Conditions.

SECTION 23 – CHANGES TO THE TERMS AND CONDITIONS You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law. Such changes will become effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION Questions about the Terms and Conditions should be sent to us at nikitamineev.business@gmail.com. Our contact information is listed below: nikitamineev.business@gmail.com Twistering 17B, 21147 Hamburg, Germany 0 176 628342 63 [INSERT COMMERCIAL REGISTER NUMBER] [INSERT VAT NUMBER]